Meta Description: Candy AI subscription fine print: what to read before upgrading, including billing, token allowance, refunds and the rules in the terms.
The upgrade button on Candy AI is designed to be the easy part. The conditions behind it are less obvious, and they decide what you actually get. For readers considering an ai girlfriend South Africa service, the subscription page shows what is promoted, while the terms set out the rules. This guide walks through the fine print worth reading before you pay.
- The subscription page shows advertised benefits, while the terms govern access and payment.
- Check billing, token allowance, cancellation and feature usage together.
- Refund conditions are set out in the terms and can be strict.
- Read both documents before making an informed purchase.
Advertised Benefits Versus Contract Terms
The subscription page tells you what the platform promotes. It highlights unlimited messaging, companion creation and visual features. The terms explain the conditions that apply, including how tokens support extended features. Both documents are necessary for a full picture.
For background on the platform, read our overview of what Candy AI is.
The Four Areas to Check
Before upgrading, check billing and renewal, the token allocation, cancellation and how extended features are used. Each one affects your real cost and your ability to step away later. Do not rely on the headline benefit alone.
Read our pricing and tokens guide for more on each area.
Refunds and Withdrawal Rights
The terms say subscription refunds need a request within 24 hours and are denied if more than 20 tokens have been used. The terms also set out a separate withdrawal right for EU and UK users on initial purchases. These conditions differ, so read which applies to you. Read our guide to what to check before you spend.
Frequently Asked Questions
What should I read before subscribing?
The subscription page and the terms of service, covering billing, tokens, cancellation and refunds.
How long is the refund window?
The terms say subscription refunds need a request within 24 hours.
When are refunds denied?
The terms say refunds are denied if more than 20 tokens have been used.
Do EU and UK users have extra rights?
The terms set out a separate withdrawal right for initial purchases.
How many tokens do I get?
The terms generally describe 100 tokens each month, subject to checkout details.
How do I cancel?
Check the terms for the cancellation process before subscribing.
Are the characters real people?
No. The terms say they are AI creations.
Conclusion
The Candy AI subscription has terms that matter as much as the benefits on the upgrade page. Billing, tokens, refunds and cancellation all shape what you pay and what you can recover.
Read the terms and the subscription page together before you upgrade. Read Candy AI’s terms of service for the full wording.
Sources
- Terms of Service – Candy AI
- AI Girlfriend App | Chat w/ Pics, Voice, & Video – Candy AI
- Is Candy AI Legit? 2026 Review & Real Cost Breakdown
- Candy AI Review 2026: Pricing, Features & Honest Verdict
- Candy AI Review (2026): Pricing & Alternatives – Stork.AI
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